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Vault Admin Services

Plan administration, connected to everything else.

Vault Admin Services handles claims, eligibility, member service, compliance, and reporting for self-funded health plans. Because it works alongside Vault's underwriting and care teams, it helps manage the plan as well as run it.

What is a TPA?

The company that runs a self-funded plan day to day.

When an employer self-funds its health plan, a third-party administrator (TPA) does the daily work: paying claims, keeping eligibility up to date, answering member questions, and reporting on how the plan is performing.

What you get

More than claims processing.

Active plan management

A responsive team with clear reporting and one point of contact.

Member support

One place for ID cards, claims, explanations of benefits, plan documents, and answers.

Connected to the rest of Vault

Administration that works with underwriting, cost control, care navigation, network, and pharmacy strategy.

Moving to Vault

How implementation works.

We keep you informed at every step.

  1. Discovery

    We learn your plan, people, and current partners.

  2. Setup

    We build the plan, load eligibility, and connect systems.

  3. Testing

    We check claims and data before go-live.

  4. Communication

    Members learn what's changing and where to go.

  5. Go-live

    Your plan runs on Vault.