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Contact
Contact Vault.
Choose the team you need. Calling is the fastest way to reach us.
Employers & consultants
Schedule a strategy session
Plan design, quotes, captive programs, administration, and broker partnerships.
- sales@allthingsvault.com
- Phone
- 866.202.0029
Members
Member services
Claims, ID cards, benefits, and finding care. Use the portal for claims and documents any time.
- Phone
- 866.202.0029
- support@allthingsvault.com
- Portal
- Member portal login
Providers
Prior authorization & care navigation
Start an authorization online, or reach the care navigation team.
- Form
- Prior authorization form
- carenavigation@allthingsvault.com
- Phone
- 844.650.6650
- Fax
- 480.631.0639
Vault Cares Network
Second opinions & network partnerships
For members facing complex care, and for providers who want to join the network.
Headquarters
Please don't email medical or claim details. Email isn't a secure channel. For anything about your health, a claim, or your account, call member services at 866.202.0029 or use the member portal. In an emergency, call 911.