Member portal (opens in a new tab) Vault Cares Network 866.202.0029
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For members

Help with your plan from people who pick up.

Your plan documents, claims, and ID cards, plus a real person to call when you have a question.

Your benefits

Your plan, claims, and care.

Member portal

  • Plan documents, Summary of Benefits and Coverage, and Explanations of Benefits
  • Claims and claim history
  • Download or request ID cards
  • Check your cost sharing: deductible, copays, and coinsurance
  • Find in-network providers

See a doctor 24/7

Every Vault health plan includes Clever Health. Talk to a board-certified doctor any time about colds, flu, UTIs, allergies, and more.

  • Virtual care and virtual primary care
  • Mental health and counseling
  • Prescription discounts
  • Virtual vet care

Getting care

More ways we help.

Mobile and web app

ID cards, plan details, and claims on your phone. Compare price and quality before you choose a provider.

Second opinions

Vault Cares Network connects you with top specialists when a diagnosis is serious or complex.

Learn more

Member education

New members get a welcome packet. After that, we send short tips by email and through your employer.

In an emergency, call 911. Please don't email medical or claim details. For anything about your health or a claim, call member services at 866.202.0029 or use the secure member portal.